Magic wand tool forcing program to crash

[Anonymous]

I am using archicad23 education version, whenever I use the magic wand tool to create a spline line the program shows the loading icon but it never stops. I have to go to task manager and force quit the program. I was using an Apple Mac when this problem started occurring but have since upgraded to a computer that meets all the system requirements.

Has anyone experienced this problem before? Any help would be greatly appreciated.

[Lingwisyer]

Note: ArchiCAD handles splines in a very limited capacity...

How long is your spline, and what are you magic wand settings? Might it just be taking a long time as there is a lot of segmentation?

And when you say "forcing program to crash", is that the program crashing to desktop or you having to force close?



Ling.

[Laszlo Nagy]

So, if I understand correctly, you have the Spline Tool active, and then use the Magic Wand?
So you are trying to create a Spline based on another element?
Can you post a screenshot? Which elements do you use as a basis?

[Minh Nguyen]

Hi Nathan,

Thank you very much for the report and I am very sorry about the experience!

As Laszlo mentioned, we would like to know a bit more about what exactly happens when Archicad freezes using the Magic Wand. Some screenshots/videos about the issue would be greatly appreciated!

Looking forward to hearing from you!

Best regards,
Minh