Next phase of subscription transition announced

[Richard Doll]

Dear Community Members, 

Following my recent Graphisoft Insights post on the Subscription transition update, we know how important this topic is for you as our clients and anticipate your comments and questions. To streamline communication, we’ve created this thread to gather everything in one place. We’ll also use it to identify topics that may need further clarification, which we’ll address on our FAQ page.

Please note that while we cannot respond to individual questions in the forum, your local representative is available for personalized support.

Best regards,
Richard

Link to Insights article: https://community.graphisoft.com/t5/Graphisoft-Insights/Important-update-Next-phase-of-subscription-...

[Bricklyne Clarence]

Looking at the last several versions, I think it might be safe to say that it doesn't seem, (....to me, at least...) like there's been any actual (working) architects involved at the decision-making levels over at Graphisoft for several years now. Possibly even going back to the last century. 

Certainly none offering any fruitful input that's been borne out in any perceptible way as to how to improve Archicad to users' (read : ARCHITECTS') benefit.

That's a nice marketing slogan. 

It always was.

It just hasn't applied to Archicad (or by extension, ...Graphisoft) for the longest time now.

[March_ Bruce]

"Apple existed to “delight customers” first — benefits to other stakeholders, including shareholders, followed.”

https://hbr.org/2011/10/steve-jobs-and-the-purpose-of

How many board meetings echo this focus ?

Is this why Elisabeth Warren wants to change corporate fiduciary duty to ‘stakeholders’ vs ’shareholders’…?

How many board meetings echo this ?

Perhaps why Warren wants to change corporate fiduciary duty to ‘stakeholders’ vs ’shareholders’…?

[Eric Milberger]

I just went through the information you have given and it is totally different that What I was told by staff.

I need a contact by staff.

[Karl Ottenstein]

---

@Eric Milberger wrote:

I just went through the information you have given and it is totally different that What I was told by staff.

I need a contact by staff.

---

Nobody will contact you from here, Eric.  As usual your message without context is totally vague.   You need to contact your reseller if you need information on subscription/SSA/forward, they won’t miraculously contact you.  Ditto tech support for a technical issue.

[Eric Milberger]

I have talked to the Graphisoft office in my region, and it does not match what I just read.

Dates where I lose service on the software, I bought a year ago dos does not match with what will happen and when.

[Karl Ottenstein]

---

@Eric Milberger wrote:

I have talked to the Graphisoft office in my region, and it does not match what I just read.

Dates where I lose service on the software, I bought a year ago dos does not match with what will happen and when.

---

Whatever Graphisoft North America tells you is what applies to you.  Whether things are different in different countries, I don't know, but GSNA "controls" the North American market.

Out of curiosity, what did they tell you that "does not match what you read"?