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Installation & update

Installing or updating your app. Hardware/software requirements, OS specs.

Articles

Starting August 6, 2024, TLS 1.2 is the minimum required protocol version for Graphisoft products and services that require an online connection. Depending on your Archicad version, you might need to update Archicad and/or License Manager Tool. This change impacts only our W...

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In some cases, the only way to activate a feature, or change the behavior of ARCHICAD is by editing software configuration keys maintained by the operating system. On a PC this configuration system is called the Registry. On macOS, these configuration settings can be found i...

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Normally, users rarely have to deal with the Event logs and Console logs. The Technical Support team will only ask for them in some rare situations. What is Event logs/Console logs? There will always be a tool for collecting messages from application and system in each Opera...

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ArchiCAD uses operating system fonts. Some default fonts vary between Windows and macOS. Make sure you are using a common font which is present on all workstations. The standard fonts are usually the most reliable: Arial, Times New Roman, etc. It is, however, possible to use...

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Issue When attempting to install BIMx Desktop Viewer and while installer extracts the files in a predefined temporary folder, installation halts. Solution Uncheck the option “Delete temporary files after installation” and extract the files to a temporary folder that you sele...

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What will, and will not work when exchanging ARCHICAD files between Mac and PC? What should I be prepared for, if I am about to change platform? Can I work in a mixed Mac and PC environment? Here are the answers: Moving from PC to Mac We are not even assuming anyone is going...

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