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Installation & update

Installing or updating your app. Hardware/software requirements, OS specs.

Articles

What is Graphisoft Bug Reporter? Graphisoft Bug Reporter is a tool designed to report bugs, errors, crashes, or other issues in Graphisoft products. It collects information about your device configuration, system details, and installed Graphisoft applications. The Bug Report...

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In order for Archicad to run optimally on the new Operating System, it must be granted Full Disk Access. Why on macOS 10.15 Catalina? Apple has taken a new approach with macOS 10.15 Catalina to tackle arising security and privacy threats. From macOS 10.15 Catalina onward, th...

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The Windows Registry is a database of settings for every Windows preference, application, user, and all attached devices for your computer. Please use special care when opening and making changes in the Registry Editor. As always, we recommend you have a backup of your syste...

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Applies to: Archicad v19 and above What is a Support Package Creating a Support Package may help the GRAPHISOFT Technical Support Team to more efficiently investigate an issue you experience with Archicad. The package captures the current state of your project (Teamwork or s...

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Known Issues Frequent ARCHICAD crashes after installing the latest AMD Video Card driver Affected version(s): ARCHICAD 18, 19, 20| Severity: workaround applicable | ID: 212350 NOTE: AMD has already fixed this issue and is planning to make it public with the next release Issu...

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Archicad stores Preferences and Work Environment files to preserve your customized setup between sessions. In rare cases, these files can become corrupt, which may prevent Archicad from starting or cause unexpected crashes. In such cases, as a troubleshooting step, you can d...

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REPAIR Archicad If Archicad is already installed on your computer and you run the Archicad installer, an option is given to Repair the software. This process looks through the Archicad folder and replaces the installed components with a fresh copy from the installer. Basical...

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