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Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.
SOLVED!

how I can detach my license by remote

Gea-Arch
Participant

Hello,
I hold an Archicad Start Edition 2022 license, which got stuck in a computer I had purchased (a year ago) and then returned because I was not satisfied with it.
In the meantime, the software continued to work on my old computer, so (since I hold a license), I didn’t pay much attention to it.
However, now I need to change computers, and the License Manager Tool doesn’t recognize any usable license.
When I check my profile on graphisoftid.graphisoft.com, the key is still listed as mounted in the computer I no longer have access to.
Could you please help me and let me know how I can detach my license by remote?

Thank you in advance.

 

Operating system used: Mac Apple Silicon

1 ACCEPTED SOLUTION

Accepted Solutions
Solution
runxel
Legend

Short answer: You can't.

Slightly longer answer: Your local support should help you with it.

Lucas Becker | AC 27 on Mac | Author of Runxel's Archicad Wiki | Editor at SelfGDL | Developer of the GDL plugin for Sublime Text | My List of AC shortcomings & bugs | I Will Piledrive You If You Mention AI Again |

POSIWID – The Purpose Of a System Is What It Does /// «Furthermore, I consider that Carth... yearly releases must be destroyed»

View solution in original post

1 REPLY 1
Solution
runxel
Legend

Short answer: You can't.

Slightly longer answer: Your local support should help you with it.

Lucas Becker | AC 27 on Mac | Author of Runxel's Archicad Wiki | Editor at SelfGDL | Developer of the GDL plugin for Sublime Text | My List of AC shortcomings & bugs | I Will Piledrive You If You Mention AI Again |

POSIWID – The Purpose Of a System Is What It Does /// «Furthermore, I consider that Carth... yearly releases must be destroyed»

Setup info provided by author