cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Learn to manage BIM workflows and create professional Archicad templates with the BIM Manager Program.

Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.
SOLVED!

how I can detach my license by remote

Gea-Arch
Participant

Hello,
I hold an Archicad Start Edition 2022 license, which got stuck in a computer I had purchased (a year ago) and then returned because I was not satisfied with it.
In the meantime, the software continued to work on my old computer, so (since I hold a license), I didn’t pay much attention to it.
However, now I need to change computers, and the License Manager Tool doesn’t recognize any usable license.
When I check my profile on graphisoftid.graphisoft.com, the key is still listed as mounted in the computer I no longer have access to.
Could you please help me and let me know how I can detach my license by remote?

Thank you in advance.

 

Operating system used: Mac Apple Silicon

1 ACCEPTED SOLUTION

Accepted Solutions
Solution
runxel
Hero

Short answer: You can't.

Slightly longer answer: Your local support should help you with it.

Lucas Becker | AC 27 on Mac | Graphisoft Insider Panelist | Author of Runxel's Archicad Wiki | Editor at SelfGDL | Developer of the GDL plugin for Sublime Text | My List of AC shortcomings & bugs | I Will Piledrive You If You Mention AI Again |

POSIWID – The Purpose Of a System Is What It Does /// «Furthermore, I consider that Carth... yearly releases must be destroyed»

View solution in original post

1 REPLY 1
Solution
runxel
Hero

Short answer: You can't.

Slightly longer answer: Your local support should help you with it.

Lucas Becker | AC 27 on Mac | Graphisoft Insider Panelist | Author of Runxel's Archicad Wiki | Editor at SelfGDL | Developer of the GDL plugin for Sublime Text | My List of AC shortcomings & bugs | I Will Piledrive You If You Mention AI Again |

POSIWID – The Purpose Of a System Is What It Does /// «Furthermore, I consider that Carth... yearly releases must be destroyed»

Setup info provided by author