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Read articles about all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.


Emergency License

What is Emergency License? Emergency License is a 7-day temporary license that users can access if, during a hardware key replacement process, the original (source) key has been deleted, but the new (target) key was not successfully programmed. Emerg...

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Error about HTTP/2 when borrowing a license on macOS

Affected versions: Archicad 22, 23, 24 | Severity: fixed in an update | ID: DEF-4814 Issue On macOS, when you borrow a license from the license server, you may encounter this error: Cause The License Borrowing function cannot accept the HTTP/2 respon...


Archicad file and protection compatibility

Read indicates which is the oldest file format that the program can read Write indicates which is the oldest file format the program can write Protection indicates the oldest Archicad version that runs with the protection key that is supplied with th...

Emergency License for Archicad

In case you have an issue with your Archicad licenses, we offer our 7-day Emergency licenses to help you continue working while your license key is getting troubleshooted. What is an Emergency License? An Emergency License is a no-charge, single-use,...

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Working from home in Archicad with a Company Network license

This article is aimed at helping Archicad users with network licenses to be able to work from home. Graphisoft is actively researching this topic and will update this article with any further possibilities to enable even more flexible options for the...

wp-content_uploads_2016_06_Info_18x18.png - Troubleshooting Guide

Issue When you attempt to sign into by being redirected to GSID website, you find yourself back on home page without being logged in. Cause The sign-in process at relies on the logged-in status of graphiso...

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Invalid SSA after Downloading Software Key

Affected versions: all versions | Severity: workaround applicable | ID: #233430 NOTE:This issue it is expected to be fixed in an upcoming Update to ARCHICAD 21. Issue After downloading a software key, SSA status of the license is inactive, therefore ...

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Limited Borrowing Duration by default

Affected version(s): ARCHICAD 20, ARCHICAD 19| Severity: workaround applicable | ID: 222311 Issue Default Borrowing Duration might be reduced to 2880 minutes (2 days) if the CodeMeter driver of the server computer is different from the client machine...

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About WibuKey protection

Basic ideas WibuKey is a hardware protection key for ARCHICAD and other Graphisoft products. It has been used for ARCHICAD since version 7.0. Since ARCHICAD 13, both WibuKey and CodeMeter keys are available for ARCHICAD. From ARCHICAD 19 on only Code...

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WibuKey Server

Compatibility Please note that ARCHICAD 19 does not support Wibu key protection, ARCHICAD 18 was the last version which can be run with Wibu keys. WibuKeys are backwards compatible. That is, a WibuKey programmed for ARCHICAD 16 can run previous versi...

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Borrowed License can disappear after Installing ARCHICAD 16

Issue After installing ARCHICAD 16 the previously borrowed license may be lost from the client computer in certain cases. ARCHICAD is not able to start with it and is neither present in the CodeMeter Control Center nor in the WebAdmin. However the li...


WibuKey Troubleshooting Guide

Slow Wibu Keyserver Operation Issue: When trying to access the keys from windows 8.1 to an OSx server, the wibu keyserver is SLOW The above slowness only happens with wibu driver 6.20 ARCHICAD 18 4007 JPN Full and SOLO ARCHICAD 18 4006 INT Full and S...

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WIBU Key not found for ARCHICAD 7, 8 and 9

Issue On OS X 10.6 Launching AC 7, 8, or 9 Warning message appears, "No WIBU-KEY driver found. (501)”, ARCHICAD cannot be launched. Cause Wibu key driver 6.00e was installed on that machine during the installation of ARCHICAD 16. This driver cannot r...

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Limitation Of Ports That Wibu Scans

KarlOttenstein's tip on using the WIBU -Key Control Panel! "(...) The sometimes considerable delay while ARCHICAD is starting is actually the WIBU protection key driver searching all ports for the key. You can change things so that only the proper po...

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