Next phase of subscription transition announced

[Richard Doll]

Dear Community Members, 

Following my recent Graphisoft Insights post on the Subscription transition update, we know how important this topic is for you as our clients and anticipate your comments and questions. To streamline communication, we’ve created this thread to gather everything in one place. We’ll also use it to identify topics that may need further clarification, which we’ll address on our FAQ page.

Please note that while we cannot respond to individual questions in the forum, your local representative is available for personalized support.

Best regards,
Richard

Link to Insights article: https://community.graphisoft.com/t5/Graphisoft-Insights/Important-update-Next-phase-of-subscription-...

[Marcel Cooper]

Thank you all for such helpful feedback.

We had an internal meeting today to discuss this matter and our unanimous decision is that we will run with the existing support until Archicad pull the plug and live with V29 or V30 (whichever we have by then) until such time as we must upgrade or we see another piece of software that really tickles our fancy.

We feel that the GS approach to this is going to alienate a significant portion of their hitherto loyal customer base and to paraphrase Shakespeare, hell has no fury like a user scorned.  

[mthd]

To all above, I am already semi retired and in my circumstances I can live with the last SSA/FWD version available.

If however you are still in full time business and want the latest versions and they give you a decent upgrade for the future, then it’s up to you if you choose to covert to a subscription. 

Although I don’t like subscriptions, if I was still in full time business I could be persuaded to convert to a sub if it was in the best interest for my particular business model.

If another software brand helps your business model then you just go ahead and add it to your CAD tool box. 

Archicad is just a piece of CAD/BIM software and a means to an end and just a tool to help your architectural business. 

Ok they want to rent out it now and go ahead with that business model and they have to live with the consequences of that decision. As well as how they choose to deal with SSA/FWD customers in going forward. 

They have nothing to loose and everything to gain by keeping SSA/FWD active indefinitely while the user is still paying the fees. They will certainly stop offering perpetual licenses and then rent only to new users.

The bottom line is to look after your loyal customers and they will reward you.