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Installation & update
About program installation and update, hardware, operating systems, setup, etc.
SOLVED!

Hotfix 27.2.2 problem

jpaarch
Participant

I am getting "Archicad 27” is damaged and can’t be opened. You should move it to the Trash" after installing the 27.2.2 Hotfix.  What should I do to remedy this seemingly dire situation?  Intuition tells me to reload the the original install and apply the Hotfix again. The only help the internet has provided for a solution less than that, seems a be questionable.  Thanks

 

Operating system used: Mac Apple Silicon 14 Sonoma

1 ACCEPTED SOLUTION

Accepted Solutions
Solution
Eduardo Rolon
Moderator

This happened to me and the only solution was to "uninstall" and reinstall.

Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator

View solution in original post

5 REPLIES 5
Solution
Eduardo Rolon
Moderator

This happened to me and the only solution was to "uninstall" and reinstall.

Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator

Yep. Decided to go that route shortly after posting.  I actually wasn’t as painful as I was expecting.  Took care of the problem in short order. Thanks for responding though!

BrandonRay
Participant

Thanks for the update.

Spoiler
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Laszlo Nagy
Community Admin
Community Admin

Over the weekend, I installed the Ac27.3.0 INT Preview version update, and after installing the update and launching Archicad, no user interface appeared. Archicad loaded and I could see the Archicad window (I am under Windows 10), but only a gray background was shown, and no interface elements were displayed - no menu, no Floor Plan Window, no toolbars, nothing. I had to uninstall it. So, I just reinstalled Ac27 build 3001 for now.

Has anyone experienced something similar?

Anyway, I will report this to GS HQ.

Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Miha Nahtigal
Advocate

I had the same problem. Reinstalled previous build too.

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Setup info provided by author