Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Forum Posts

Minimum Mac requirements

Hi, we run about 80 Archicad licences and now are in the process of upgrading our iMacs. Can anybody advise us on the best type of Macs that will run AC as well as Twinmotion, Photoshop, Luminon and other processor/RAM draining software?

Jensk by Contributor
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Cabinet Hardware not showing in elevations

When I open an elevation some cabinets will show panels and hardware and others will not show hardware or panels. When I copy and paste the cabinets they still don't show the hardware or details of the cabinet. How do I fix this?

Laptop mouse pad is not working

I opened a project in my laptop that was started on the office desktop. My Laptop does not scroll (zoom in or out). The office mouse worked great. Is there something that needs to be changed in Archicad?

EricP by Newcomer
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Using a laptop instead of a desktop

I worked a project in 24 and just installed 25. Now my windows and doors are not showing up. Not in sections, Elevations or plan. Is there something I need to change to have them show up?

EricP by Newcomer
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Moving software Key from one computer to another

I've been working from our office computer in Archicad 24, I've installed Archicad 25 on my home laptop and trying to work on projects. When I try to open Archicad it says 'you are logged in as (my correct office email address)' then it says'there is...

EricP by Newcomer
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Problem with my Graphisoft ID

Hi, i don't know if this is the right topic, i'm sorry. I want to change the country in my Graphisoft id so i can have en educational license for a master i will be doing. I'm from Chile and want to change it to Spain. (it's my personal e-mail) But w...

CaticonC by Contributor
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  • 6 replies
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Cannot read plan

Hello! I cannot open the file in which I worked only yesterday. "Unable to read plan" AC 25. Neither pln nor bpn. Copying and merging didn't work.Is there a chance for file recovery?

Svetlana by Participant
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Getting Fonts to Work on Mac and PC

Hi All,We are incorporating a PC into our office workflow and are struggling to get our fonts to work as we switch between the Mac and the PC. We have tried updating the XReadCfg file to replace missing fonts but to no avail. I cant even save the XRe...

MaryRowe by Participant
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Archicad compatibility with Windows 11

Dear All, Microsoft released the new Windows 11 21H2 today, on 5th October 2021. Please note that for the time being, both Windows 10 and Windows 11 will be supported and receive future security updates. GRAPHISOFT had been testing Windows 11 beta an...