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The 2025 Technology Preview Program is now live. Join today!

Installation & update
About program installation and update, hardware, operating systems, setup, etc.

previously installed and running update "ready to be installed"

jeff_yote_studio
Participant

Archicad continues to prompt me to install an update that is currently running. 28.3.0 was previously installed and is the same version the program prompts to update to. Pressing "install now" does not resolve the situation, the installer starts and then quits, while the message remains. Is there some way to remove this prompt?

Screenshot 2025-09-19 173433.png

 

Operating system used: Windows 28.3.0


Archicad 27
7 REPLIES 7
Florin Luca
Booster

Have the same issue. I ignore it and I can use the program, but it’s annoying. I installed the update myself when I saw on this forum the update was available. I didn’t go thru the app’s automatic update thing. I think that’s where the glitch is. 

AC28 Solo US (latest build) – macOS Ventura 13.7 – iMac | 3.8 GHz 8-core Intel i7 | 40 GB RAM | AMD Radeon 8 GB
pbg
Enthusiast

Glad that I am not the only one having this issue. It's exactly as outlined above and also annoying.

AC 26/28 USA (latest build) - Windows 11 - Intel i7 - 64 GB Ram - NVIDIA RTX A4000
mthd
Virtuoso

I also have had this problem and I find it is better to go to web page to download the update instead.

AC8.1 - AC28 ARM AUS + CI Tools
Apple Mac Studio M1 Max Chip 10C CPU
24C GPU 7.8TF 32GB RAM OS Sequoia.
Certificate IV in Architectural & Building
Technology, (Estimation & Administration).
StephanS
Contributor

Same problem here.

Thanks for posting - good to know I'm not the only one.

Lee Hankins
Virtuoso

We are experiencing the same. I have just reported it to support.

Lee Hankins
ArchiCAD 4.5 - Archicad 29 Tech Preview
macOS Tahoe (26.0)
runxel
Hero

The build number changed (6004), but not the version number (28.3.0)....

GS is already informed about this.

Lucas Becker | AC 27 on Mac | Graphisoft Insider Panelist | Akroter.io – high-end GDL objects | Author of Runxel's Archicad Wiki | Editor at SelfGDL | Developer of the GDL plugin for Sublime Text

My List of AC shortcomings & bugs | I Will Piledrive You If You Mention AI Again |

POSIWID – The Purpose Of a System Is What It Does /// «Furthermore, I consider that Carth... yearly releases must be destroyed»
Space_Agency
Booster

Based on my experience, I believe the glitch is there either way. Just shows how Graphisoft is continuing to fail at their product releases. Can't even release an update without it being buggy. They seem to be too busy developing features we'll never use. 

Archicad V26 /V27 USA
MacBook Pro M1 Max
ram 64GB
Mac OS Sonoma 14.2.1

Setup info provided by author