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Setup & License forum

Forum Posts

surface texture image reversed in 3d rendering

In ARCH 19 my surface texture image is reversed in 3d and in 3d rendering. ARCH 18 had no problem when a jpg image was uploaded to create a realistic painting in 3d. In ARCH 19, this texture image is now a reversed image, ie. if it was to the right, ...

Anonymous by Not applicable
  • 2883 Views
  • 5 replies
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Archicad 19- Wrong Scale and Launching New Sessions

when I save something in 19 and send it to someone with an older version it always changes the scale. It use to never do that when I was on an older version. Does anyone know if there is a setting or something that I am doing wrong? Also since I upgr...

Anonymous by Not applicable
  • 2795 Views
  • 4 replies
  • 0 likes

Black window when trying to install AC 19 Trial

I have a client who is trying to install the 1 months trial version of AC 19 on his iMac 2011, 2.7 i5, 32 GB RAM, OS 10.10.4. When he clicks on the downloaded installer a solid black window appears instead of the usual installer interface. He has upd...

Anonymous by Not applicable
  • 1716 Views
  • 1 replies
  • 0 likes

User interface in Mac different than Windows

I have been using Archicad in Windows for 5 years. I just switched to Mac. I am surprised and annoyed that the Navigataor, Toolbars, Infobox, Toolbox, Palettes, and the windows themselves do not "dock" to each other. They are just floating around the...

Firefox crashes when launched from ArchiCad

My default browser Firefox has started crashing every time I select an item from the Help menu. If I change the default to IE it works OK but I'd ratehr stay with Firefox. I tried resetting but there was no change. Any suggestions?

Anonymous by Not applicable
  • 1751 Views
  • 1 replies
  • 0 likes

Installed Update 6000, but need 5100

So I just started using Archicad today and made the mistake of instantly updating to version 6000, while the BIM-server where I work still runs on 5100. Is it possible to downgrade back to 5100? I already tried downloading the 5100 update. But when t...

Anonymous by Not applicable
  • 2492 Views
  • 2 replies
  • 0 likes

Cannot copy shadows from 3D view

In V19 when I try to copy the shadows from a 3D window (vectorial engine) using the marquee tool, I get the following message: "Warning Not Enough Scrap-Memory for Copy!" V19 is otherwise running well, so I don't think it is a RAM issue. And I get th...

Walls missing in 3D

I'm having problems with my walls disappearing in 3D mode, they are visible in plans but gone in 3D, elevations and sections. Walls layer is on and combination allows for walls to be shown, renovation tool is showing all elements. Any help would be m...

Anonymous by Not applicable
  • 5204 Views
  • 6 replies
  • 0 likes

Bug in v.19

While having a rendered picture open in a tab and quitting Archicad I first get a popup window for saving the file (if the file was not saved in it's last state). Until here everything is ok. But after I click the button for saving, another popup com...

Miha_M by Advisor
  • 2410 Views
  • 3 replies
  • 0 likes