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Licensing
Read articles about all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

Articles

CodeMeter Troubleshooting Guide

Check the error codes ARCHICAD gives The error code ARCHICAD gives can help you to discover the problem, also here you can find a collection about the most typical problem with solutions: CodeMeter/ErrorCodes Known Issues In this article you can find...

How to uninstall/reinstall CodeMeter driver

CodeMeter (hardware and software-based) are protection keys for Archicad and other Graphisoft products. A protection key is necessary to run Archicad and other Graphisoft products in commercial mode. During the installation of Archicad, CodeMeter dri...

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License Pooling

What is a License Pooling? License pooling (aka Floating licensing or Network licensing) is a software licensing option available for customers with NET licenses, allowing several users on the same TCP/IP network to share access to product licenses p...

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Archicad file and protection compatibility

Read indicates which is the oldest file format that the program can read Write indicates which is the oldest file format the program can write Protection indicates the oldest Archicad version that runs with the protection key that is supplied with th...

CodeMeter key conversion from KEXT to HID Frequently Asked Questions

What is this conversion about? CodeMeter Hardware keys, that are used to store ARCHICAD and other GRAPHISOFT product licenses are converted from KEXT (Kernel Extension 3G class) to HID (Human Interface Device class). Why is the conversion necessary? ...

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Convert CodeMeter Hardware key to HID

CodeMeter hardware license keys shipped by GRAPHISOFT before 2018 are using KEXT 3G (Kernel Extension) as a default for communication with the CodeMeter Driver. With the release of macOS 10.13, Apple introduced a strict policy where 3rd party USB dev...

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Working from home in Archicad with a Company Network license

This article is aimed at helping Archicad users with network licenses to be able to work from home. Graphisoft is actively researching this topic and will update this article with any further possibilities to enable even more flexible options for the...

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License borrowing

Note: The license borrowing feature has been discontinued. If you purchased this product before its discontinuation, it remains available to you. GRAPHISOFT strongly recommends to use the latest CodeMeter driver on all computers where license borrowi...

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CodeMeter key conversion to HID mode failed

This article is intended to help troubleshoot an unsuccessful CodeMeter Hardware Protection key conversion process. If you are presented with an error at the end of the CodeMeter key Updating process, then some parts of the conversion were not succes...

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Invisible Hardware Keys on Windows 10 Platform

Affected version: CodeMeter keys with old firmware | Severity: Solution applicable | ID: TT #231479 Issue: Users on CodeMeter version 6.40b or above may experience recognition delays when the CodeMeter key with ARCHICAD license is plugged into a mach...

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Limited Borrowing Duration by default

Affected version(s): ARCHICAD 20, ARCHICAD 19| Severity: workaround applicable | ID: 222311 Issue Default Borrowing Duration might be reduced to 2880 minutes (2 days) if the CodeMeter driver of the server computer is different from the client machine...

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CodeMeter server setup guide

In case you would like to use network licenses (e.g. instead of single licenses) first you need a CodeMeter hardware key or software key. Contact your local Graphisoft partner to order one or to exchange your existing single key(s). About the availab...

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How to Set up Your Network for License Borrowing

We differentiate two cases: whether the network has DNS server or not. Your system administrator can help to decide which one features your office. In case you share the internet with only a simple router you probably do not have DNS server. There is...

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License Borrowing - Borrow Dummy

Issue CodeMeter license becomes nonreturnable or the server returns 'No more licenses are available for borrowing' error message when trying to borrow a license, even if there are free licenses on the server key. Cause Borrow License has a security f...

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CodeMeter over the Internet

Running a CodeMeter network server - accessible over the Internet - may be useful if an office has more subsidiaries or a large number of workers working from home. With this solution they can use a central license key. The Wibu version of this artic...

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Apply Button does not Work in CodeMeter WebAdmin

Issue Apply button in the CodeMeter WebAdmin does not take effect with the CodeMeter Driver version 5.0a (shipped with ARCHICAD 17), for example in the Server Search list. This can result in ARCHICAD using a license from the machine set in the list p...

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CodeMeter Error Codes

Error code 101 Protection key not found or not valid Possible causes CodeMeter key is not connected to the computer The USB slot is not working properly There are missing USB drivers There is no network connection or ARCHICAD can not locate the licen...

CodeMeter Error Reporting

In case of having problems with your CodeMeter software protection first check the error code Archicad gives here. If you could not find the solution there, please contact your reseller with a detailed description of the error and attach the followin...

Requirements of the License Activation Website

Requirements of the site To use the upgrade site, you will need: A key that is eligible for upgrade and is connected to the computer. An active Internet connection. Installed protection key driver :WibuKey or CodeMeter based on the type of key you ha...

Software Key Frequently Asked Questions

What is a Software Key? Software-Based Protection Keys - or Software Keys for short - have the same functionality as Hardware-based Protection Keys, but instead of storing software licenses on a USB stick, the licenses are stored in a software contai...

CodeMeter protection known issues

ARCHICAD 19 (3003, 4011) installation process can delete /usr/local folder on Mac if CodeMeter driver was present previously Because of a previous CodeMeter uninstallation process the /usr/local folder might be deleted during a new installation of AR...

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Installing CodeMeter or Wibu driver on OS X 10.8

Issue On OS X 10.8 Mountain Lion while running the CodeMeter or Wibu installer an Error message can appear:"CmInstall.mpkg or WkInstall.mpkg can't be opened because it is from an unidentified developer." Cause The installer of the keyplug driver was ...

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Installing 5.22 CodeMeter driver on OS X El Capitan

Issue On OS X El Capitan the 5.21 or older CodeMeter drivers couldn't be installed. 5.21 driver is part of the ARCHICAD 19, License Manager Tool and BIMcloud installers as well. Cause Apple introduced System Integrity Protection (SIP) with OS X El Ca...

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WibuKey Troubleshooting Guide

Slow Wibu Keyserver Operation Issue: When trying to access the keys from windows 8.1 to an OSx server, the wibu keyserver is SLOW The above slowness only happens with wibu driver 6.20 ARCHICAD 18 4007 JPN Full and SOLO ARCHICAD 18 4006 INT Full and S...

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WIBU Key not found for ARCHICAD 7, 8 and 9

Issue On OS X 10.6 Launching AC 7, 8, or 9 Warning message appears, "No WIBU-KEY driver found. (501)”, ARCHICAD cannot be launched. Cause Wibu key driver 6.00e was installed on that machine during the installation of ARCHICAD 16. This driver cannot r...

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