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Teamwork & BIMcloud

Tips about Teamwork, plus BIMcloud functions and settings

Articles

Do you want to manage your students’ coursework more efficiently? Are you a student who would like to streamline your team projects? Then this article is for you! Below we will explain different scenarios for collaborative university projects and how you can use the BIMcloud...

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Related versions: v19 and newer Archicad users experience slow down or freeze during Teamwork operations (Send & Receive, Send, Receive, Reserve, Release) in teamwork projects. Possible reasons based on the frequency of occurrence Archicad or BIMcloud / BIMcloud Basic is not...

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Applies to: BIMcloud and BIMcloud Basic from version 19 and above The status of the BIMcloud Server is Not Accessible, but the BIMcloud Manager is still accessible from Archicad or a browser. Users are not able to join projects. Joined projects indicate they are offline. Fol...

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Related versions: 2018.2 and newer The BIMcloud Server is stopped and cannot be started anymore. The BIMcloud Manager is still accessible from Archicad and from a browser as well. From version 19, although, the BIMcloud Control Icon shows that the Server is running, but the ...

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Applicable: from BIMcloud 2020.2 To make support for BIMcloud related cases easier and faster, from BIMcloud 2020.2, GRAPHISOFT provides a new support tool to collect the necessary data for investigations. This article is covering the usage of the tool and give you an insigh...

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Affected versions: BIMcloud 2020.2, 2022.3, 2025.3 and later Each BIMcloud installer can update installations from a limited range of earlier versions only. Because of this, an older BIMcloud or BIM Server installation cannot always be updated to the latest version in a sing...

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Preparation is key to an uneventful downgrade process. The more features of BIMcloud that were used the more important the preparation process is. For instance, in step 3 shown below, one will be required to delete incompatible projects. To preserve some continuity with thos...

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Related versions: v19 and newer, BIMcloud as a Service Addresses Domain names or IP addresses Before installing any server products, consider how the server(s) will be accessed by clients (Archicad, BIMx) and other servers (BIMcloud). Plan for a long-term solution to avoid a...

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BIMcloud and BIMcloud Basic use the same installer. Therefore it is possible to install the licensed product by mistake. If you do not know what is the difference between BIMcloud and BIMcloud Basic, please check out our product overview site. Indicators that the licensed ve...

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Start the activation process in the browser-based Manager interfaceSign in with your Graphisoft ID Reactivate with a different Graphisoft ID During the final steps of installing and configuring your BIMcloud Basic, you must activate it. Start the activation process in the br...

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After installation of BIMcloud Basic, BIMcloud Server does not show up as an available Server on the Manager web interface. Pair BIMcloud Server to BIMcloud Manager manually Follow these 3 steps: Upgrade BIMcloud Basic to BIMcloud - this is a completely free process, you can...

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Applies to: BIMcloud and BIMcloud Basic v22, v21, v20, v19 The project or library snapshot creation failed. Possible reasons based on the frequency of occurrence Available data storage is low Check the available space on the data store where the BIMcloud / BIMcloud Basic com...

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Related versions: v18 and newer Backing up your BIMcloud is essential to avoid data loss and minimize the time needed in case of a disaster recovery. Your backup can also be used for moving the Teamwork Projects and Libraries or even the entire installed application onto a d...

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There are two options to Start or Stop BIMcloud manually (the results are the same in case of both options): Using the BIMcloud tray icon. Directly starting or stopping the services of BIMcloud. Start and Stop BIMcloud components using the BIMcloud tray icon WindowsmacOS To ...

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General BIMcloud logs locations The following folders contain log and database files that are useful for troubleshooting. WindowsmacOS BIMcloud Manager log files C:\Program Files\GRAPHISOFT\BIMcloud\Manager-\Logs BIMcloud Manager data files C:\Program Files\GRAPHISOFT\BIMclo...

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Related versions: v19 and newer Possible reasons based on the frequency of occurrence Archicad or BIMcloud / BIMcloud Basic is not up-to-date Make sure that all Archicad clients and BIMcloud / BIMcloud Basic components are updated to the latest build. Network issue Archicad ...

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