Affected version(s): BIMcloud 19, 20 and 21 | Severity: updated installer needed | ID: #229572 We released our updated installers for BIMcloud v21which are available from their original download links. Issue Running the uninstaller of BIMcloud v19, v...
Affected version(s): BIMcloud 19 and 20, BIM Server 19 and 20 | Severity: updated installer needed| ID: #229736 We released our updated installers for BIM Server 20 in the following languages: AUS, AUT, FRA, GER, INT, UKI and USA. Installers are avai...
Affected version(s): BIM Server 19, 20 and 21 | Severity: workaround applicable | ID: #229604 Issue Upgrade process of BIM Server v19, v20 and v21 to BIMcloud v21 will warn you on macOS 10.13 with “Can’t find/choose instance.” message. Workaround You...
Affected version(s): BIMcloud 21, BIM Server 21 | Severity: workaround applicable | ID: #229603 Issue During installation at the end of the configuration process of your BIMcloud 21 / BIM Server 21 you may get the following warning message: Workaroun...
Affected version(s): BIMcloud 19 and 20 | Severity: updated installer needed | ID: #229600 We released our updated installers for BIMcloud v21 which are available from their original download links. Issue Upgrade process of BIMcloud v20 Server to BIM...
Affected versions: ARCHICAD 21 and older | Severity: fixed Issue In List Type Dialog Views (like in Settings Dialogs, Favorites lists, Object lists, etc.), some icons and/or texts might be missing and/or the tabulation might be missing. See some exam...
Affected versions: ARCHICAD 21 or older | Severity: fixed | ID: 232873, 232903 Issue Switching the 2D Drawing Hardware Acceleration off in the Work Environment, causes the currently open 2D View tab to freeze. The cursor is still responsive, but no c...
Affected versions: ARCHICAD 21 or older | Severity: fixed | ID: 232905 Issue If you change the 3D Style in the 3D window from an OpenGL Style to a Vectorial Style, the currently open 3D View tab to freezes. The cursor is still responsive, but no chan...
Affected versions: 18 and 19 | Severity: workaround applicable (fixed in AC18 Update 7007 and AC19 Update 5005) Issue: When one starts Archicad 19 on Windows 10 Operating System, shadows under windows effect is switched off. This effect is the only t...
Affected versions: 17-19 | Severity: there is no workaround NOTE: Fixed in ARCHICAD 19 Update Build 6006 Open and Save dialogs can't be shrunk on Windows 10 platform. If you accidentally double click on the header and the dialog becomes full screen, ...
Affected version: 20 Solo INT, UKI | Severity: workaround applicable | ID: 216891 NOTE: The issue is fixed in all versions of Archicad 21 Solo Issue Archicad 20 Solo is generally slow in floor plan and becomes grey when panning with the INT and UKI d...
ARCHICAD saves 'Preferences' and 'Work Environment' files to ensure you find your own customized environment next time you start ARCHICAD. In rare cases, these files can become corrupt preventing ARCHICAD from starting or possibly causing crashes. In...
Windows Specific Recommendations OpenGL 2.0 compatible graphics card with on board memory of 1024 MB or more is recommended to fully exploit hardware acceleration capabilities. We do not recommend the following video cards: NVidia Quadro FX and Quadr...
WHAT IS THE GRAPHISOFT SHELL EXTENSION The Graphisoft Shell Extension is a utility which modifies your Windows shell in order to display the preview and the summary of the contents of Graphisoft related files, for example Archicad project and library...
Before Installing Archicad 21 If you install Archicad the first time, these steps are recommended to check: Check the official System Requirements to make sure your computer is capable of running Archicad 21 You can find Archicad 21 System Requiremen...
Affected versions: All ARCHICAD versions | Severity: Workaround applicable | ID: 225917, 225992Apple has fixed this issue with the macOS 10.12.5 Update, released on 05.15.2017. Issue Upper part of the workspace may appear blank on macOS Sierra 10.12....
Affected version(s): Archicad 20 | Severity: workaround applicable | The issue is only present on macOS Issue When running Archicad Update installer the user gets this error: "Archicad 20 Update (xxxx) cannot access one or more files/folders in ..." ...
Affected version: 20 | Severity: workaround applicable | ID: 212777 Note: This issue is fixed in the Update 5025. Issue Undocked Palettes (Navigator, Renovation, Organizer, ) can cause navigation (pan/zoom) performance issues on Windows Operating Sys...
REPAIR Archicad If Archicad is already installed on your computer and you run the Archicad installer, an option is given to Repair the software. This process looks through the Archicad folder and replaces the installed components with a fresh copy fr...
Multiprocessing means the use of two or more Central Processing Units (CPUs) within a single computer system at the same time. The term also refers to the ability of a system to support more than one processor or the ability to allocate tasks between...
This article describes the Retina Display compatibility with Graphisoft products. Archicad 20, Archicad 19 and Macs with Retina Display As technology goes ahead, high-resolution displays are becoming more and more popular. We, at Graphisoft have reco...
Affected version(s): Archicad 20 | Severity: workaround applicable | ID: #220872 Issue Archicad doesn't start and the user gets a "Sorry, Archicad cannot run on this computer." alert. This issue is only in macOS. Cause If the hard drive's name contai...
This is an outdated article. For current deployed installation steps, please check our user guide. What is Software Deployment See details at Wikipedia. Deployed installation of update packages On Windows platforms you need to use the MSI package ava...
Silent Update installation of Archicad 20 Updates (suitable for Archicad 17, 18 and 19 too) Silent mode Update install can be achieved by running the installer from the command line with silent parameter. The correct command line can be obtained by p...
Archicad Network Installation (Instructions for BIM Managers) With a Commercial and certain Education licenses, GRAPHISOFT offers you the option of creating an Installation package that contains your company-standard settings. Using this installation...
When one works with large files (wants to view in 3D or render large models with ARCHICAD, send and receives into a large Teamwork file or do any other memory consuming operations) and ARCHICAD is crashing or is explicitly warning that it went out of...
Affected version: All ARCHICAD versions | Severity: workaround applicable | ID: 216680 NOTE: Apple has fixed this issue in a macOS Sierra update (10.12.1). Issue: Zooming became very fast on macOS 10.12 Sierra when using a Magic Mouse, Magic Track Pa...
Affected versions: ARCHICAD 20 and BIMcloud 19 & 20 | Severity: workaround applicable | ID: 216322 NOTE: GRAPHISOFT has already replaced all of its affected installers on the WEB, therefore the newly downloaded packages are unaffected by the below is...
Affected versions: 19 & 20 | Severity: workaround applicable | ID: 211620 NOTE: This issue was fixed in the ARCHICAD 20 Update 3016 and ARCHICAD 19 Update 7006. Issue: ARCHICAD 19 build 5005 & 6006 and ARCHICAD 20 build 3012 are crashing during start...
Affected versions: 19 & 20 | Severity: no workaround applicable | ID: 212527, 211498, 212504 NOTE: This issue was fixed in the latest ARCHICAD 20 Update 4012 and ARCHICAD 19 Update 7006. Issue: The GRAPHISOFT installed Quicklook Satellite and Spotlig...
Affected versions: BIM Server 20 build no. 3012 | Severity: workaround applicable | ID: 213358 NOTE: This issue was fixed in the latest ARCHICAD 20 Update. Issue: The BIM Server Manager will be Offline and cannot be restarted with the configurator if...
Compatible versions Supported versions: GRAPHISOFT is maintaining compatibility for ARCHICAD 15, 16, 17 and 18 and connected products (BIMcloud, BIMx, BIM Server, BIM Server Manager) on OS X 10.8 Mountain Lion. Compatible, but not supported versions:...
Gatekeeper – Security & Privacy Gatekeeper is built in Security option from OS X Mountain Lion on that prevents you from running potentially harmful applications. You can access its settings: Open System Preferences Security & Privacy General tab All...
GRAPHISOFT used QuickTime, Apple's multimedia environment in legacy ARCHICAD versions. See how different ARCHICAD versions used QuickTime's technology's in detail below: ARCHICAD 18 and newer ARCHICAD 18 & newer doesn't install or use QuickTime. ARCH...
Issue ARCHICAD 16, 17, 18, 19 crashes on Windows 7 and Windows 8 if Windows Update 2015-11-11 (KB3097877) is installed. Cause The recent update from Microsoft causing issues on not only ARCHICAD but on Outlook as well. Solution By now Microsoft publi...
Issue ARCHICAD might crash on laptops with dual graphic cards during the starting process. Cause The NVIDIA Shim Driver stops which is a component of the Optimus technology. Optimus technology allows the system to automatically switch between the int...
1. Windows File Explorer may unexpectedly close when you work with certain ARCHICAD files. This happens on computers where ARCHICAD 18 build 6000 or ARCHICAD 19 build 3003 is the latest version installed and GRAPHISOFT Shell Extension is active. (It ...
UPDATE: This error has been fixed in ARCHICAD 18 (build no. 7007) and 19 (build no. 4011). Affected versions: 19 or older | Severity: workaround applicable for 18 The issue is only present on OS X 10.11 - El Capitan. When a menu item is selected from...
System requirements Official system requirements on GRAPHISOFT home page: BIMcloud 20 and BIM Server 20 BIMcloud 19 and BIM Server 19 BIMcloud 18 and BIM Server 18 Recommended hardware for GRAPHISOFT products: Recommended hardware on Help Center Oper...
GRAPHISOFT supports only "Professional" Edition officially, and none of the ARCHICADs were tested by GRAPHISOFT on "Home" Edition. However, since the two editions only differ in their feature set ("Professional" edition has additional features, e.g. ...
What does "64-bit" mean? A 64-bit computer, operating system, or software application is able to use 64-bit wide memory addresses, while a "traditional" 32-bit computer, OS or software can only use 32-bit wide memory addresses. The maximum memory add...
ARCHICAD 16 is the last release of ARCHICAD to support Windows XP and any 32-bit operating system. The next major release of ARCHICAD will be 64-bit only, and will support only 64-bit Operating Systems, including Windows 7 and Windows 8. What does th...
Troubleshoot permission problems on Mac Issue: The installer of the Hotfix gives Archicad ## Hotfix ## cannot access one or more files/folder in message. Solution: As a first step make sure that you are logged in as an administrator user. In System ...
Rosetta is an emulated environment in Mac OS X that enables running applications compiled for PowerPC processors on newer Macs that use Intel processors. ARCHICAD 13 - ARCHICAD 13 and over are only available for Intel-based Macs. See the complete ARC...
What will, and will not work when exchanging ARCHICAD files between Mac and PC? What should I be prepared for, if I am about to change platform? Can I work in a mixed Mac and PC environment? Here are the answers: Moving from PC to Mac We are not even...
"MacTel" refers to the Intel-powered Macintosh platform. Apple abandoned the previously used PowerPC processors in favor of the Intel chips in 2006. This new platform also requires software vendors to release a new version of their products that run ...
