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Installation & update

Installing or updating your app. Hardware/software requirements, OS specs.

Articles

Apple released macOS 26 Tahoe on September 15, 2025. We are thoroughly testing it to ensure compatibility with our products. Based on our current tests, Archicad operates with the issues listed below. We are not aware of any critical issues. We will update this article with ...

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Archicad 28 introduces an innovative way to install the newest Hotfixes, Updates and Update Previews directly from the software. With the help of automatic downloads of Archicad updates, Archicad will automatically check and download its available updates in the background, ...

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Apple released the new macOS 15 Sequoia on September 16, 2024. We are thoroughly testing it to ensure compatibility with our products. Based on our current tests, Archicad operates with the issues listed below. We will keep this article updated with any news, fixes, workarou...

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Starting August 6, 2024, TLS 1.2 is the minimum required protocol version for Graphisoft products and services that require an online connection. Depending on your Archicad version, you might need to update Archicad and/or License Manager Tool. This change impacts only our W...

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Apple released the new macOS 14 Sonoma on September 26, 2023. According to our tests with the public beta version Archicad is compatible with some known issues detailed below. There are no known issues regarding BIMx and existing BIMcloud setups. Known issues Archicad Editin...

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Apple released the new macOS 13 Ventura on 24th October 2022. Archicad is compatible with some known issues detailed below. There are no problems regarding BIMx, and existing BIMcloud setups; on the other hand newly installed BIMcloud needs manual troubleshooting after insta...

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In July 2022, Graphisoft released the Technology Preview version of Archicad 26 for Apple silicon. The package was made available for public testing. The Apple silicon native version will allow Archicad 26 to take full benefit of the Apple silicon architecture, delivering fa...

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This article focuses on the performance of Archicad in 3D navigation using various graphics cards. We will conduct further tests in a separate article about Graphics cards' performance with Redshift in the future. For Redshift's system requirements, please take a look here. ...

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As a result of collaboration with different hardware vendors, certified hardware are system configurations tested by Graphisoft using Archicad for stability and reliability. Certified systems are ensuring that Archicad will run reliably with optimal performance. While we do ...

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Table of Content General performance of the M1 Pro/MaxCompatibilityCPU PerformanceMemoryGPU PerformanceLimitationsRecommendation Apple introduced the update to their first SoC for the Mac, the M1 Pro and M1 Max, that focused on professional users in October 2021. The M1 Max ...

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Apple released the macOS 12 Monterey on 25th October 2021. Archicad 25 is compatible from the 2nd Update (40xx build) and Archicad 24 is compatible from the 5th Update (70xx build). Please note that Archicad 23 and earlier versions are not compatible with the next-generation...

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Microsoft has announced their latest operating system, Windows 11, which will be officially available from October 5, 2021. Graphisoft is continuously testing the latest releases of Windows 11. We have found Windows 11 to be fully compatible with our current products. Any kn...

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Apple released the macOS 10.15 Catalina on October 7, 2019. Graphisoft maintains the compatibility of Archicad 22, 23, 24 and BIMcloud. Archicad 21 and older are not compatible with this macOS. Important Note Users installing Archicad for the very first time on their compute...

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Apple released the macOS 11 Big Sur on 12th November 2020. As indicated by the numeric change (macOS 10 is being replaced by macOS 11), this is the biggest change to the system since Apple introduced macOS X around two decades ago. Graphisoft maintains the compatibility of A...

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Windows Specific Recommendations OpenGL 4.5 compatible graphics card with dedicated memory of 2GB or more is recommended to fully utilize hardware acceleration capabilities. We do not recommend the following graphics card legacy families: Nvidia Quadro FX and Quadro (Fermi a...

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This article will bring forth solutions to known issues around the installation and startup of Archicad 25. You can find a number of specific and detailed issues, which are independent from which version you have. You can also find the reason why these problems might be happ...

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Apple introduced the transition from x86 to ARM architecture for Mac on June 22, 2020. Generally speaking, ARM is optimized for better power consumption, whereas x86 targets performance. With the development of semiconductor technology, ARM has caught up with x86 in terms of...

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In some cases, the only way to activate a feature, or change the behavior of ARCHICAD is by editing software configuration keys maintained by the operating system. On a PC this configuration system is called the Registry. On macOS, these configuration settings can be found i...

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Great news for Archicad users! As announced at the Archicad 26 Launch Event, we are pleased to share with you that Archicad 26 is running natively on Apple silicon. The full commercial version, with all functions of Archicad 26, was released on the 24th of November. The Appl...

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What is Graphisoft Bug Reporter? Graphisoft Bug Reporter is a tool designed to report bugs, errors, crashes, or other issues in Graphisoft products. It collects information about your device configuration, system details, and installed Graphisoft applications. The Bug Report...

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Normally, users rarely have to deal with the Event logs and Console logs. The Technical Support team will only ask for them in some rare situations. What is Event logs/Console logs? There will always be a tool for collecting messages from application and system in each Opera...

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Windows Specific Recommendations OpenGL 4.0 compatible graphics card with dedicated memory of 2GB or more is recommended to fully utilize hardware acceleration capabilities. We do not recommend the following graphics card legacy families: Nvidia Quadro FX and Quadro (Fermi a...

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Related version: from 2022.1 Below there are example specifications for every components based on the number of active users. Note that the load on a BIMcloud does not only depend on this, but also on other factors, such as the size of the projects, usage characteristics or ...

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In this article, you can find a list of additional software needed for installing or running GRAPHISOFT products. When you run the installer, it will automatically install those third-party products which are not yet installed, or which are out of date. If you don't want to ...

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Related version: 2022.1 The following chart contains example specifications for BIMcloud Basic setups based on the number of active users. Note that the load on a BIMcloud Basic does not only depend on this, but also on other factors, such as the size of the projects, usage ...

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Apple released the macOS 10.14 Mojave on September 24, 2018. GRAPHISOFT fully supports ARCHICAD 21 (with update 7000 or newer) and ARCHICAD 22 (with update 4023 or newer) on macOS 10.14 Mojave. Even though we fixed incompatibilities in these updates, there are some new limit...

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Apple released macOS 10.13 High Sierra on September 25, 2017. With the latest updates ARCHICAD 20 and 21 should be compatible with macOS 10.13. There are still a few minor glitches with ARCHICAD and BIMcloud, as well as some High Sierra specific behaviours, but these shouldn...

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Like Graphisoft products, various operating systems (OS) have distinct cycles, which start with their release and conclude on the date specified by the OS provider. This article serves as a guideline on how we support our products across different operating systems. Rule of ...

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General Recommendations If you are looking for a list of certified hardware configurations tested by Graphisoft to work well with Archicad, you can find it here. Platform All Graphisoft products are available on both Windows and Mac platforms. BIMx has both iOS and Android b...

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GRAPHISOFT is continuously testing the latest releases of Windows 10. We have found Windows 10 to be fully compatible with our current products. Any known issues found so far and to be found in the future will be published under the Known Issues section below. NOTE: As Micro...

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If you consider hosting your BIMcloud for external connection as well, you need to make sure to set the environment to fulfill some requirements. One of them is to make it possible for Archicad client computers to access certain ports on the server computer to communicate wi...

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In order for Archicad to run optimally on the new Operating System, it must be granted Full Disk Access. Why on macOS 10.15 Catalina? Apple has taken a new approach with macOS 10.15 Catalina to tackle arising security and privacy threats. From macOS 10.15 Catalina onward, th...

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Affected versions: BIMcloud and BIMcloud Basic 2019.4 and above Every year Apple enhances macOS' security features to better protect their customers. As part of this progress, applications installed on macOS 10.15 Catalina and above must secure the user’s permission to acces...

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You can download the latest version of Archicad on graphisoft.com/downloads. Installation and startup troubleshooting guides Archicad 25 Archicad 24 Archicad 23 Archicad 22 Archicad 21 BIMcloud installation and configuration Educational Version Advanced installation solution...

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Related versions: BIMcloud Basic 2024.1 and newer This article will guide you through the BIMcloud Basic installation and configuration step by step with some additional information. Before Installing Checklist for installing BIMcloud Basic in the local area network (LAN) Ve...

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Windows Specific Recommendations OpenGL 3.3 compatible graphics card with dedicated memory of 2GB or more is recommended to fully utilize hardware acceleration capabilities. We do not recommend the following graphics cards: NVidia Quadro FX and Quadro (Fermi architecture) se...

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In case you experience an issue with ARCHICAD that is presumably related to your computer's hardware setup, technical support engineers will probably ask you to provide them with system information about your computer. The easiest and most comprehensive way to do this is to ...

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Apple released its high-end desktop computer called the iMac Pro originally on December 14, 2017. New upgrade options added in March 2019. This model offers a significant performance boost over the standard line of iMacs. In this article we collected GRAPHISOFT product insig...

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Affected version(s): macOS 10.13 or newer | Severity: not a bug, workaround applicable Issue The installation of macOS 10.13 High Sierra (on SSD) and macOS 10.14 Mojave (on SSD, Fusion Drive, HDD) replaces the existing HFS+ file system to APFS. Using APFS file system, a fold...

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ArchiCAD uses operating system fonts. Some default fonts vary between Windows and macOS. Make sure you are using a common font which is present on all workstations. The standard fonts are usually the most reliable: Arial, Times New Roman, etc. It is, however, possible to use...

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Permissions issues on Mac can cause issues with how ArchiCAD runs. Unfortunately the permissions repair in Disk Utility only applies to items factory installed items on the computer. Please follow the steps below to manually reset the permissions of the Graphisoft folder. 1....

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In certain situations Technical Support may request information regarding your computer. Please follow the steps below to create a file containing the system specifications of your computer. On Windows (Vista/7/8/8.1/10) 1. Click the Start button and type dxdiag in the searc...

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The Windows Registry is a database of settings for every Windows preference, application, user, and all attached devices for your computer. Please use special care when opening and making changes in the Registry Editor. As always, we recommend you have a backup of your syste...

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Computers running both Windows and Mac operating systems have hidden folders and files. Sometimes it is necessary to access and remove these files when troubleshooting issues in ArchiCAD. Below are steps to access hidden files and folders on both platforms. macOS 1. Click th...

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SSD stands for Solid State Drive, and it is the successor of HDD (Hard Drive Disk) in digital file storage, as it is faster, smaller, lighter, and have no moving parts - thus less prone to mechanical failure. But at the time of writing this article they are still quite expen...

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Cross platform issues Archicad crashes with integrated Intel HD4600 graphics card on UHD monitor resolutions Issue Archicad may crash at some point while working on integrated Intel HD4600 graphics card with UHD resolutions. Cause The crash may either occur due to limited gr...

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Java versions that are supported by the GRAPHISOFT installers (or un-installers) In many cases newer, older, corrupted Java versions may block the installation and uninstallation of the GRAPHISOFT products. From here you can download the Java version that was bundled with th...

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The Magic Mouse and the trackpad gestures have been unified in Archicad 22. The default behaviour of the 2-finger scroll is now the MAC OS recommended Pan, however it can be changed back to the legacy Zoom behaviour in System Preferences. The main interactions on the Trackpa...

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The magic mouse and the Trackpad gestures have been unified in Archicad 22. The default behaviour of the Scroll is now the MAC OS recommended Pan, however it can be changed back to the legacy Zoom behaviour in System Preferences. The main interactions on the Magic Mouse incl...

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Archicad Network Installation (Install Archicad as BIM Manager) Starting with Archicad 22 the standard installer for Archicad and GRAPHISOFT Add-Ons can be deployed in unattended mode. For details please consult the Install Guide for Archicad. Archicad Silent install methods...

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Windows Specific Recommendations OpenGL 3.3 compatible graphics card with dedicated memory of 1024 MB or more is recommended to fully utilize hardware acceleration capabilities. We do not recommend the following graphics cards: NVidia Quadro FX and Quadro (Fermi architecture...

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Visit the articles below to stay up-to-date on our graphic cards' performance review for the latest Archicad versions: Graphic Cards' Performance Review for Archicad 26 Graphic Cards' Performance Review for Archicad 25 Graphic Cards' Performance Review for Archicad 24 Graphi...

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With macOS 10.13 Apple has started to slowly turn away from supporting applications with 32-bit components. As a first step, on macOS 10.13.4 or later you get the following warning when you run an application with 32-bit components for the first time. Even though our activel...

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Affected version(s): all versions on macOS 10.13 or newer | Severity: not a bug, workaround applicable Issue Some users can’t print in landscape mode on macOS 10.13 High Sierra or newer, the result is split into two portrait pages. Sometimes any other application isn’t affec...

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By default on macOS your floating Palettes become invisible when you switch to another application. This has both its advantages and disadvantages, but if you really need to see the content of some palettes of Archicad, while cross-referencing it with some other application ...

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Affected versions: ARCHICAD 21 | Severity: Solution available Issue When you try to start a render of your 3D model with the CineRender Engine, the Rendering Process won't start, and you receive the following Error: "CineRender by MAXON add-on unexpectedly closed. ARCHICAD s...

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Affected version(s): ARCHICAD 19, 20, 21 and 22| Severity: workaround applicable | ID: 237195 Issue After the installation of macOS 10.13 High Sierra or macOS 10.14 Mojave, a user may experience an unexpected performance drop with Teamwork operations such as Send, Receive, S...

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Issue When attempting to install BIMx Desktop Viewer and while installer extracts the files in a predefined temporary folder, installation halts. Solution Uncheck the option “Delete temporary files after installation” and extract the files to a temporary folder that you sele...

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Applies to: Archicad v19 and above What is a Support Package Creating a Support Package may help the GRAPHISOFT Technical Support Team to more efficiently investigate an issue you experience with Archicad. The package captures the current state of your project (Teamwork or s...

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Known Issues Frequent ARCHICAD crashes after installing the latest AMD Video Card driver Affected version(s): ARCHICAD 18, 19, 20| Severity: workaround applicable | ID: 212350 NOTE: AMD has already fixed this issue and is planning to make it public with the next release Issu...

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Affected version(s): BIMcloud 19 and 20, BIM Server 19 and 20 | Severity: updated installer needed| ID: #229736 We released our updated installers for BIM Server 20 in the following languages: AUS, AUT, FRA, GER, INT, UKI and USA. Installers are available from their original...

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Archicad stores Preferences and Work Environment files to preserve your customized setup between sessions. In rare cases, these files can become corrupt, which may prevent Archicad from starting or cause unexpected crashes. In such cases, as a troubleshooting step, you can d...

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Windows Specific Recommendations OpenGL 2.0 compatible graphics card with on board memory of 1024 MB or more is recommended to fully exploit hardware acceleration capabilities. We do not recommend the following video cards: NVidia Quadro FX and Quadro (Fermi architecture) se...

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WHAT IS THE GRAPHISOFT SHELL EXTENSION The Graphisoft Shell Extension is a utility which modifies your Windows shell in order to display the preview and the summary of the contents of Graphisoft related files, for example Archicad project and library part files. After instal...

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Goodies are free Add-Ons developed by Graphisoft to complete Archicad with specific abilities and features. As of Archicad 22, you can install all Goodies at once with the help of the Archicad Goodies Suite installer. Goodies are based on legacy code which Graphisoft does no...

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REPAIR Archicad If Archicad is already installed on your computer and you run the Archicad installer, an option is given to Repair the software. This process looks through the Archicad folder and replaces the installed components with a fresh copy from the installer. Basical...

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Multiprocessing means the use of two or more Central Processing Units (CPUs) within a single computer system at the same time. The term also refers to the ability of a system to support more than one processor or the ability to allocate tasks between them. Nowadays new compu...

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This article describes the Retina Display compatibility with Graphisoft products. Archicad 20, Archicad 19 and Macs with Retina Display As technology goes ahead, high-resolution displays are becoming more and more popular. We, at Graphisoft have recognized this tendency, and...

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Affected version(s): Archicad 20 | Severity: workaround applicable | ID: #220872 Issue Archicad doesn't start and the user gets a "Sorry, Archicad cannot run on this computer." alert. This issue is only in macOS. Cause If the hard drive's name contains special character(s), ...

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This is an outdated article. For current deployed installation steps, please check our user guide. What is Software Deployment See details at Wikipedia. Deployed installation of update packages On Windows platforms you need to use the MSI package available for each published...

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Silent Update installation of Archicad 20 Updates (suitable for Archicad 17, 18 and 19 too) Silent mode Update install can be achieved by running the installer from the command line with silent parameter. The correct command line can be obtained by performing the following s...

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Archicad Network Installation (Instructions for BIM Managers) With a Commercial and certain Education licenses, GRAPHISOFT offers you the option of creating an Installation package that contains your company-standard settings. Using this installation package, you can save ti...

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When one works with large files (wants to view in 3D or render large models with ARCHICAD, send and receives into a large Teamwork file or do any other memory consuming operations) and ARCHICAD is crashing or is explicitly warning that it went out of memory or it just render...

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Gatekeeper – Security & Privacy Gatekeeper is built in Security option from OS X Mountain Lion on that prevents you from running potentially harmful applications. You can access its settings: Open System Preferences Security & Privacy General tab Allow applications downloade...

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GRAPHISOFT used QuickTime, Apple's multimedia environment in legacy ARCHICAD versions. See how different ARCHICAD versions used QuickTime's technology's in detail below: ARCHICAD 18 and newer ARCHICAD 18 & newer doesn't install or use QuickTime. ARCHICAD 15, 16, 17 In ARCHIC...

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Issue ARCHICAD might crash on laptops with dual graphic cards during the starting process. Cause The NVIDIA Shim Driver stops which is a component of the Optimus technology. Optimus technology allows the system to automatically switch between the integrated and the dedicated...

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System requirements Official system requirements on GRAPHISOFT home page: BIMcloud 20 and BIM Server 20 BIMcloud 19 and BIM Server 19 BIMcloud 18 and BIM Server 18 Recommended hardware for GRAPHISOFT products: Recommended hardware on Help Center Operating systems Server leve...

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Rosetta is an emulated environment in Mac OS X that enables running applications compiled for PowerPC processors on newer Macs that use Intel processors. ARCHICAD 13 - ARCHICAD 13 and over are only available for Intel-based Macs. See the complete ARCHICAD version history her...

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What will, and will not work when exchanging ARCHICAD files between Mac and PC? What should I be prepared for, if I am about to change platform? Can I work in a mixed Mac and PC environment? Here are the answers: Moving from PC to Mac We are not even assuming anyone is going...

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"MacTel" refers to the Intel-powered Macintosh platform. Apple abandoned the previously used PowerPC processors in favor of the Intel chips in 2006. This new platform also requires software vendors to release a new version of their products that run "natively" on the new pla...

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